With over two decades of experience leading high-performing teams, Azmeer Hasan is a seasoned expert in enhancing the customer journey, elevating customer experience, and driving operational excellence. His proven leadership has consistently resulted in improved C-SAT scores and streamlined business processes.
Azmeer possesses extensive experience navigating the complexities of government contracts, including managing RFPs and securing successful bids through strategic policy development. His expertise has been pivotal in both the banking and regulated energy sectors, where he has served a diverse range of customers.
A key highlight of Azmeer’s career was his instrumental role in administering the largest merger in the history of Ontario’s energy sector. In this monumental undertaking, he successfully brought four distinct energy companies under a single umbrella. As the sole sourcer for customer experience, customer integration, and KPI management, Azmeer spearheaded the launch of a new CIS system, ensuring a seamless transition for over a million customers and over 2000 stakeholders.
Beyond his corporate achievements, Azmeer is a dedicated Senior Professional Mentor for Skills for Change. In this capacity, he passionately guides newcomers to Canada, helping them integrate into the workforce and fostering their personal and professional development.
With a keen eye on the future, Azmeer is deeply engaged with the potential of Artificial Intelligence, particularly Large Language Models (LLMs) and AI agents. He is passionate about leveraging these cutting-edge technologies to help businesses unlock greater profitability, productivity, and efficiency.
